Tips for Hiring the Best Court Transcription Service
Whether you’re law enforcement, law firm, or insurance company, etc, you need quick access to important legal documents related to a case you’re handling. These organizations usually engage skilled real-time reporters for help transcribing their legal video or audio files into a form that’s easy for their personnel to consume. You may need professional transcriptionists to help with deposition reports, courtroom proceedings, or out-of-court arbitration so you can quickly proceed to the next step. Transcription services are also needed in public hearings or even medical board proceedings.
Let’s look at ways to identify a reliable court reporting agency from the multiple options available on the web nowadays.
Locating a reliable court transcription service may be as simple as asking your workmates about the service the normally utilize. Thus, the first step is to gather candid feedback from their past customers, ensuring to pick out all relevant positives and negatives. Usually, referrals provided by colleagues are some of the most reliable ways to hire a transcriptionist as they give a more accurate feel of a provider’s reputation in your professional community.
In certain uses of legal audio or video transcription, all pertinent files must be treated with discretion. For example, police departments require an assurance that court proceedings reports in the possession of a third-party provider are not distributed to unintended audiences. Thus, if somebody is recommending a certain transcriptionist to you, let them give an assessment of how competent the provider is when it comes to protecting confidential legal material.
When the material in question is very sensitive, some court reporting agencies ensure that only certified personnel are involved in its handling. Still, recipients of transcription services may favor a provider that carries out exhaustive pre-hiring background checks and fingerprints its personnel as additional measures to ensure utmost confidentiality.
You’re better off starting with at least three referrals and then trimming the prospects to one. C heck out each of the prospective providers’ website. Based on particular website elements, you can assess the business’ professionalism. Does the website look professional, and when last was it updated? Additionally, is the site functioning optimally in all aspects, including navigation icons and registration forms? Keep looking and determine if the agency has symbols of trust, including the Better Business Bureau. Is the agency a member of a local or national professional body?
It’s also essential to retrieve several past video/audio transcriptions and assess whether what’s written is a verbatim presentation of what you hear. Such files may feature on the agency’s website, or you might request the provider to send you electronic copies.
Hopefully, the above points can help you find a legal video transcription service that offers high-quality services the first time!